To move up in her company, Teresa must have a commercial driver’s license that would permit her to drive 18-wheelers. She has studied hard and even taken a driver training course, but she just failed the test again. Now, Teresa believes that no matter what she does it will be impossible for her to get promoted. Teresa is exhibitingA) learned helplessnessB) emotional instabilityC) internal locus of controlD) generalized self-efficacy
A) learned helplessness
A) learned helplessness.
Learned helplessness is a behavioral phenomenon where an individual becomes convinced that they are incapable of changing a situation they find themselves in, usually as a result of experiencing regular and repeated negative outcomes, even if new opportunities for change or success arise. In this scenario, Teresa has failed the commercial driver’s license test repeatedly and has developed a belief that no matter what she does, she will never be able to pass the test and advance in her career. This is a classic example of learned helplessness.
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