Active Listening
Widely used communication technique in which the listener repeats, rephrases, and asks for clarification of the statements made by the speaker
Active listening is a type of communication skill that involves paying full attention to the speaker. It requires the listener to focus on what the speaker is saying and to understand the content of the message being communicated. The goal of active listening is to improve communication, build relationships, and gain a better understanding of the speaker’s perspective.
There are several strategies for active listening. First, the listener should focus on the speaker and remove any distractions that may hinder the communication process. Second, the listener should show signs of engagement, such as nodding, maintaining eye contact, and asking questions. Third, the listener should allow the speaker to complete speaking, rather than interrupting or finishing their sentences. Fourth, the listener should clarify any misunderstanding or ambiguity in the message by asking open-ended questions and paraphrasing.
Active listening is valuable in both personal and professional settings. It helps to strengthen relationships, resolve conflicts and misunderstandings, and enhance productivity in the workplace. Overall, active listening is an essential communication skill for effective communication and building strong relationships.
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