An operations manager is NOT likely to be involved in:the identification of customer’s wants and needswork scheduling to meet the due dates promised to customersmaintenance schedulesthe quality of goods and services to satisfy customers’ wants
the identification of customer’s wants and needs
An operations manager is NOT likely to be involved in the identification of customer’s wants and needs. This responsibility typically falls on the marketing or sales department. The operations manager’s main role is to oversee the production process, ensure efficiency, and maintain quality standards. This involves managing personnel, equipment, inventory, and resources to ensure the timely and cost-effective delivery of goods and services. In addition to work scheduling and maintenance schedules, the operations manager is also responsible for monitoring metrics such as production volume, safety, and waste reduction. Ultimately, the operations manager’s goal is to optimize processes to achieve maximum productivity and profitability for the organization.
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