Exploring the Controlling Function of Management in Ensuring Quality Standards: A Case Study in Social Sciences

Antonia has spent the morning reviewing data from the manufacturing department to determine whether finished products are meeting the quality standards established by the organization. Which function of management does this BEST describe?A. Controlling B. Planning C. Directing D. Leading E. Organizing

A. Controlling

The best function of management that this scenario describes is A) Controlling.

Controlling is the process of monitoring and measuring progress against the goals established during the planning stage and making any necessary corrections to ensure that the goals are achieved. Antonia is reviewing data to determine if the finished products meet the quality standards, which is a clear example of the controlling function in action. She is identifying any deviations from the standards and assessing whether they require corrective action to bring them back in line with the organizational goals. Therefore, A) Controlling is the best function of management that this scenario describes.

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