5 Steps Pharmacists Must Take when Controlled Substances Go Missing

What should a pharmacist do if they find that the pharmacy is missing controlled substances?

Notify DEA, local police, and NCBoPFile a DEA Form 106

If a pharmacist finds that the pharmacy is missing controlled substances, the following steps should be taken:

1. Report the issue immediately: The pharmacist should inform the pharmacy manager, owner, or another senior official about the missing controlled substances as soon as possible.

2. Conduct an internal investigation: The pharmacy should conduct an internal investigation to determine how and when the controlled substance went missing. This investigation should be conducted by a designated person or committee, and an incident report should be written.

3. Report the incident to regulatory agencies: The pharmacy should report the missing controlled substance to the Drug Enforcement Administration (DEA) and any other relevant regulatory agencies. This report should be made as soon as possible and should include all relevant details.

4. Implement corrective actions: If the investigation reveals any gaps in the pharmacy’s security systems or procedures, the pharmacy should implement corrective actions to prevent future incidents. This may include reviewing security protocols, upgrading security systems, or providing additional training to staff.

5. Cooperate with investigations: The pharmacy should cooperate with any DEA or law enforcement investigations related to the missing controlled substance. This includes providing access to any relevant pharmacy records or surveillance footage.

It is important for pharmacists to take any suspected or confirmed incidents of controlled substance diversion seriously in order to maintain the integrity of the pharmacy and protect public health and safety.

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