Understanding PBX Systems: Benefits, Features, and Types Explained.

What is a PBX?

Private Branch Exchange – which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog.

PBX stands for Private Branch Exchange. It is a private telephone network used within an organization to enable internal communication between employees, as well as provide access to the public telephone network. Essentially, it’s a centralized system for managing incoming and outgoing calls within a company, allowing for routing, call transfer, voicemail, and other features. PBX systems can be physical hardware, software-based, or hosted in the cloud. They can range from small systems used by small businesses to larger systems used by enterprises with thousands of employees.

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