Irma, the business administration department chair, observes a trend of increased enrollments in online college courses versus traditional face-to-face courses. She establishes a goal of introducing three new online courses during the fall semester and maps out the steps that the department needs to address to develop these course offerings. Which management function does this BEST describe? A. Organizing B. Leading C. Staffing D. Planning E. Controlling
D. Planning
The management function that BEST describes Irma’s actions is planning. Planning involves setting organizational goals and objectives, developing strategies to achieve those goals, and outlining the tasks and resources required to carry out the strategies. Irma has identified a trend towards online courses and has set a specific goal of introducing three new online courses in the fall semester. She has also mapped out the steps the department needs to take to develop these courses. This process involves identifying the resources needed (such as faculty expertise in online teaching, instructional design support, and technology resources), outlining specific tasks and timelines, and assigning responsibilities to ensure the goals are achieved. Therefore, Irma’s actions align with the planning function of management.
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