At Southwest airlines, senior leaders are known for empowering followers to make important decisions aligned with the company’s mission and values. This exemplifies how Southwest puts which leadership theory into action?Transformational leadership theorySituational leadership theoryContingency leadership theoryServant leadership theory
Servant leadership theory
The leadership theory exemplified by Southwest airlines is Transformational leadership theory. Transformational leaders inspire and motivate their followers to achieve beyond what is expected of them through a shared vision, a set of values, and providing the necessary support and resources. At Southwest airlines, senior leaders empower their followers to make important decisions aligned with the company’s mission and values, which shows that they inspire and motivate their followers to achieve beyond what is expected of them. By doing this, they help their followers to develop their skills, increase their confidence, and achieve their full potential. Additionally, transformational leaders foster a positive and supportive work environment that promotes innovation, creativity, and growth, which aligns with Southwest airlines’ approach to leadership.
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